Solved I need help!!

[Deleted member 166546]

So I do not know why, but I can not add annotations to any of my videos. Does anyone know why?
I can not click on anything on the annotation page. Someone help me out here.

 

[zeke morgan]

Thats rather strange, would you be able to provide any screenshot of the issue please, also just to clarify - you can get onto the annotations section of the video it just wont allow you to click anything on the page is that correct?

The only thing that immediately springs to mind regarding that depends on whether or not you have the permissions to allow you to link external annotations, to be used. To check on this please follow the below link
https://support.google.com/youtube/answer/6321858

 

[Deleted member 166546]

Here ya go

 

[zeke morgan]

Thank you. Would you be able to click on the options button in the bottom right of the video please, what should come up then is an option to turn annotations on / off for the video. I have included a printscreen below to help outline what I mean, if you could try it and let me know what shows that would be great
http://prnt.sc/cr2rf3

 

[Deleted member 166546]

I tried turning it off and on from the options button but still nothing. i tried logging out and back in but still nothing. i can not do it on any of my videos.

 

[zeke morgan]

This is stumping me, the only last thing I can think of that it might be is that you have turned the off from the playback settings, as they aren't showing / allowing you to edit on any of your videos. Can you go into to your playback settings - to do this click on your icon in the top right in Youtube then the round setting button and then playback on the left options, and check that you have the first box checked.

 

[Deleted member 166546]

The playback settings are turned on, i turned them off and back on and still nothing. I honestly have no idea what is going on. You think George would know anything?

 

[Inspire GFX]

Just a random suggestion but did you try clearing your cookies in your browser settings?

 

[Deleted member 166546]

my cookies and cahe clears every time i close my browser so that shouldnt be the issue

 

[NicoNicoFreak]

Ensure that you have annotations feature available to you by checking: https://www.youtube.com/features ; if it is, you should create a ticket about this and for the Mod to tag this as escalating to support.

Hope this helps!

 

[TwilightPrinze]

Hmm indeed quite strange, i could be a bug within your youtube channel or web browser. If you have checked all previous answer that were give here then i would suggest trying it trough a different web browser. It happens at times were youtube does not respond correctly to given actions.

If you use Mozilla then i would advise to look at this: https://support.mozilla.org/nl/questions/1051996

 

[Deleted member 166546]

ive tried that xD its not working