Solved How can I login on Epidemic Sound and AudioMicro?

[Sauce2k]

I have a problem. I can't login on Epidemic Sound and AudioMicro when I select Freedom! option. They redirect me to my Freedom! dashboard. What can I do?

 

[TwilightPrinze]

I have heard people with similar problems. This sound like a job for @41Danny1

 

[Sauce2k]

I have heard people with similar problems. This sound like a job for @41Danny1

So, we are waiting for @41Danny1 ! Thanks

 

[TwilightPrinze]

So, we are waiting for @41Danny1 ! Thanks

I saw a post yesterday with a similar problem and if i'm not mistaken he can answer your question

 

[Danny]

Haha thanks @TwilightPrinze!

Hi @Sauce2k,

To be honest, this sounds more like a job for Partnership Support. However, I can recommend a couple of things to try doing before having to resort to submitting a ticket.

It might just be a bug with your browser, so I'd start with clearing the cookies and cache.

Click here to learn how to clear your cookies and cache!

You can also try signing into the sponsors via private browsing/Incognito mode on your browser.

If both those solutions don't work then it'd be wise to contact Partnership Support.

Click here to visit the Support Portal!

 

[Sauce2k]

Haha thanks @TwilightPrinze!

Hi @Sauce2k,

To be honest, this sounds more like a job for Partnership Support. However, I can recommend a couple of things to try doing before having to resort to submitting a ticket.

It might just be a bug with your browser, so I'd start with clearing the cookies and cache.

Click here to learn how to clear your cookies and cache!

You can also try signing into the sponsors via private browsing/Incognito mode on your browser.

If both those solutions don't work then it'd be wise to contact Partnership Support.

Click here to visit the Support Portal!

Thank you @41Danny1 !

Second option worked for me. I entered with private browsing and it works.

But if I log in my Freedom! dashboard first, it makes same problem again. So, we must log in to Epidemic Sound or AudioMicro firstly. After that, we need to clear our cookies and caches again.

Nevertheless, that is the solution of my problem. Thank you so much.

 

[Danny]

Thank you!

Second option worked for me. I entered with private browsing and it works.

But if I log in my Freedom! dashboard first, it makes same problem again. So, we must log in to Epidemic Sound or AudioMicro firstly. After that, we need to clear our cookies and caches again.

Nevertheless, that is the solution of my problem. Thank you so much.

Ah! Thank you so much for sharing what worked for you, I think the rest of the community will find this useful. Glad it works for you now!