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Naes

New User
Mar 1, 2017
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Hi guys so i joined freedom network around june 2016 and and i was making videos etc and i got a good bit of money now so i decided to make a paypal and add my credit card and linked my paypal but before that on revenue page it was saying next payment feb 28 which is today but when i linked my paypal account it didn't show me when i'll get paid anymore.. and i didn't get paid.. this is the first time I'm doing this so should i be worried or do i have to wait i also requested a catchup and now it says catchup paid 7 hours ago?? but nothing was paid
 

LW

Community Manager
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Apr 2, 2016
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lw_001
Hi guys so i joined freedom network around june 2016 and and i was making videos etc and i got a good bit of money now so i decided to make a paypal and add my credit card and linked my paypal but before that on revenue page it was saying next payment feb 28 which is today but when i linked my paypal account it didn't show me when i'll get paid anymore.. and i didn't get paid.. this is the first time I'm doing this so should i be worried or do i have to wait i also requested a catchup and now it says catchup paid 7 hours ago?? but nothing was paid
You may need to accept the payment in PayPal if it's your first one. Try looking for a way to accept it through PayPal and if you can't find a way wait two days and email [email protected]
 
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zeke morgan

Mythic User
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Dec 8, 2015
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As mentioned by LW001 you may need to accept the payment if its your first one in Paypal - if not it can take up to 24-48 hours for the money from your catch up payment to show in your paypal account. All I would say is wait until 48 hours have past, keep checking paypal during that time to make sure you don't have to accept a payment and make sure you copied over your paypal account details correctly as even a tiny mis-spelling will delay payments. And of course if you still haven't recieved it after 48 hours then you can always contact our support team who can look into this for you - www.support.tm :)
 
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TwilightPrinze

The Flying Dutchman
Community Team!
Freedom! Member
Hi guys so i joined freedom network around june 2016 and and i was making videos etc and i got a good bit of money now so i decided to make a paypal and add my credit card and linked my paypal but before that on revenue page it was saying next payment feb 28 which is today but when i linked my paypal account it didn't show me when i'll get paid anymore.. and i didn't get paid.. this is the first time I'm doing this so should i be worried or do i have to wait i also requested a catchup and now it says catchup paid 7 hours ago?? but nothing was paid
If you requested a catch-up payment then keep in mind that it may take up to 3 days before it is on your paypal account, if this may not be the case then i would advise to contact the support to let them look further into it :)
 
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zeke morgan

Mythic User
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Dec 8, 2015
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everywhere you are ::D um thingpaypal not valid for my country turkey :(
Unfortunately in your case you wouldn't be able to be paid by Freedom then if you paypal account isn't valid for your country. There isn't anything that Freedom would be able to do to get around this as its a condition imposed by Paypal.
 
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LW

Community Manager
Administrator
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Apr 2, 2016
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Vienna, Austria
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lw_001
i checked my paypal yes and now on my dashboard page it says no catchup
Hello. To proceed may I ask you to give us some more Information so we can look at what may be the reason for you receiving no payment:
 
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