Solved HELP! Payments Showing up as paid?

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noah Lombardi

New User
Jun 18, 2015
1
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Hey, started my channel a while back and was letting the money just build up so I could cash out and build a new custom PC! Today I log in to check my balance and it says all 3 of the payments have been paid. The paypal email isn't active so it should've just sent back like the last ones. Please help ASAP I would be ashamed to loose everything ive earned so far.

Thanks, Noah
 

Fourth Wall Games

A Sarcastic Brit
Aug 17, 2014
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1,508
London, UK
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Hi,

What do you mean by "the paypal address isn't active"?

If you mean you have not set up an account with the email you put in then it doesnt matter, the payments are still sent to that address, once you sign up it will be in the account.

If you mean that you have not put in your paypal address yet, then you will need to contact the support team to find out what is going on.

http://freedom.support.tm/support/solutions/
 
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noah Lombardi

New User
Jun 18, 2015
1
0
I have a email but the account isnt setup. I get emails saying the money is ready to be claimed but whenever I was to click it, it took me to create an account. So your saying its in the account that isnt created yet?
 
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Fourth Wall Games

A Sarcastic Brit
Aug 17, 2014
3,149
1,508
London, UK
youtube.com
YouTube
I have a email but the account isnt setup. I get emails saying the money is ready to be claimed but whenever I was to click it, it took me to create an account. So your saying its in the account that isnt created yet?

Yes, once you create the account it will be there to claim. I am not sure how long it will remain there, so better to create it as soon as possible.
 
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