i am tired of this slow motion i am waiting from sathurday to agent replay and nop he is not replaying to my ticket about invite
Complaints Freedom need more staff
- Thread starter BytePlayer
- Start date
Sorry to hear you have not yet been answered. Support team is very busy with all the tickets that get send in but that aside i understand your frustration. Back when i applied it took a couple days to get invited so patience is the key.
Yes, Freedom needs way more support staff. We are complaing about this for quite some time, but the support is still very slow. I have waited for months now, it is realy getting ridiculous at this point.
Freedom is growing with a fast pace and to keep that growth up they need staff, i agree on that. The problem is that it needs to be staff that has quality and that is the difficult and time consuming part.
I know, but it's a problem for quite a while, I would expect them to be faster.
I have the patience to wait but i agree that it is taking a long time before we see actual result. They can't keep up with the growth this wat making the problem bigger over time.
