Solved What is wrong Freedom!?
- Thread starter Hawk
- Start date
Hi,
Just to let you know there have been a few things going on internally with algorithms and unlinking with YouTube and networks lately.
Please wait for a follow up. Also note that since it is the Easter break the freedom offices would be closed or short staffed. Hopefully your issue will be resolved
Just to let you know there have been a few things going on internally with algorithms and unlinking with YouTube and networks lately.
Please wait for a follow up. Also note that since it is the Easter break the freedom offices would be closed or short staffed. Hopefully your issue will be resolved
Upvote
0
As mentioned by Showcase above, we can't really help here. All you can do is wait for a reply by Freedom! Support and they'll be able to help out. If you won't get a reply within a week, you can post your Ticket IDs here for someone to take a look at it.
Upvote
0
Sorry to hear about the delay regarding your channels. The support team are working as hard as they can to deal with outstanding and new applications to join Freedom and have to manually review each application, even if they have been partnered before, whilst dealing with other ticket and support issues, as such due to high demand they may be a little slower in some areas then we are usually accustomed too. There have been some issues raised to the algorithms initially used by Freedom and these are also being worked on as we speak, if your channel, or channels in your case, have been unlinked and there is no cause for concern (I.e no copyright / community strikes), then please don't hesitate to reapply to join Freedom with these channels.
At the minute I am more than happy to pass on any ticket ID or channel information to support staff, if users have been waiting for a week or more regarding this - just to allow the extra time as mentioned above.
At the minute I am more than happy to pass on any ticket ID or channel information to support staff, if users have been waiting for a week or more regarding this - just to allow the extra time as mentioned above.
Upvote
0
I don't know why that could be. The support team would be the best people to talk to regarding that
Upvote
0
Depending on how many threads / tickets you posted this could of been seen as spam or duplicate messages with the same context, as such they could be closing them down because of this. As I have outlined previously if you would like me to chase this up with a support member that I know please don't hesitate to send me the ticket ID numbers you may have and I can pass this on for you
Upvote
0
- Status