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  1. Stefan Grant

    Complaints Freedom hasnt paid me in 5 months!!!!

    @guthannight Hi there, Im sorry its taken a while for me to look in to this for you it compleatly slipped my mind please accept my apology.It appears the system auto flagged you for possible fraudulent activity because of incredibly high CPM'S for the views the amount you grossed was very very...
  2. Stefan Grant

    Official Heartbeat ideas thread

    At the moment this is a weighted review system its to find bad channels and get them out.User reviews cannot close your channel it just bumps it up the priority list for us to check on a specific channel if it has a lot of negative reviews in terms of content against TOS or The law
  3. Stefan Grant

    YouTube Its been a while, do I lose revenue?

    Yes that is correct :-) sorry for the late response been on vacation as I will be working over Christmas to try and get some things sorted :-)
  4. Stefan Grant

    Official Heartbeat ideas thread

    YOU SHALL NOT MERGE!
  5. Stefan Grant

    YouTube Its been a while, do I lose revenue?

    Ah that might work differently ill find out for you and update you ASAP
  6. Stefan Grant

    Headset vs. Microphone Recording

    Razer headsets I have always has a problem with hiss after a couple of months (I have had 2 maybe I was unlucky) Headsets can be just as effective as standalone mic's I primarily used a Samsung CO1U when starting out. Its a pritty cheap mic but amazing quality. If you look in to casting headsets...
  7. Stefan Grant

    YouTube Its been a while, do I lose revenue?

    You only get payed after you have been accepted im afraid. Stef
  8. Stefan Grant

    Complaints The bug that will kill freedom overtime, a message from a subnetwork

    Unless one of you guys tells me otherwise yes its fixed. We basically reworked the hole sign up workflow to add "Save points" so the applications remembers certain actions during sign up to Freedom! or a sub network. Stef
  9. Stefan Grant

    YouTube Videos On Freedom! Channel

    At the moment we are taking on local staff in our manila offices for support and now we have more space we will be building a QA team for partners a QA team for our products and a support team. We have hired a few up to now and are bringing in equipment and we plan to fill the teams and office...
  10. Stefan Grant

    Complaints Heartbeat "Disable video autoplay" restarts video

    ill pass this on to @Anthony Smith :-) who leads the heartbeat team.
  11. Stefan Grant

    Forums YouTube

    One of the things I would recommend is using some royalty free music underneath.If you get a partnership with us we have massive catalogs of free to use music alternately just google royalty free music and find a nice backing track, But remember follow the licence if you google up royalty free...
  12. Stefan Grant

    Comments Heartbeat bug that takes over your youtube screen

    This should now be fixed sorry for the delayed response we made a boo boo :-( Stef
  13. Stefan Grant

    Complaints HUGE Freedom Errors, Very Severe!

    2.0 is not a project I am working on so I cant answer questions relating to that :-( I have recently (3 weeks ago) gone full time on the client(partner) side of the dashboard and have just completed a lot of documentation around it and have laid out the short term and long term plans going...
  14. Stefan Grant

    Complaints Why does Freedom! doesn`t bother to inform someone who is unlinked?

    Hey, Ill look in to this personally as soon as I have time. I have also added email notifications to the development list so we should be able to get this going very soon. Stef
  15. Stefan Grant

    Complaints HUGE Freedom Errors, Very Severe!

    Hey guys, So I want to give you a bit of background on why certain things are slow in a big way at the moment. We are experiencing growth at a high rate and as such staff have had to re align there priority's whilst we take on more staff. we have move in to a new massive office building and...
  16. Stefan Grant

    Complaints Updating the Sponsorship Reviews

    Hey Silicia, Sadly the guy in charge of sponsorship review left us a few weeks ago to move with his new wife and is greatly missed. In the mean time we are looking for someone else to take the role but for something this important where a staff member will be in daily contact with game...
  17. Stefan Grant

    Complaints Freedom hasnt paid me in 5 months!!!!

    Hey please send me your partner ID (via pm) and I will look in to this personally. Stef
  18. Stefan Grant

    YouTube Videos On Freedom! Channel

    Hey guys, So I want to give you a bit of background on why video content has become slower in a big way on the hub. We are experiencing growth at a high rate and as such staff have had to re align there priority's whilst we take on more staff. we have move in to a new massive office building...
  19. Stefan Grant

    Complaints Fixes needed!

    Hi thanks for the feedback, One thing that will be worked on heavily over the coming months will be the dashboard look out for some major changes :-)
  20. Stefan Grant

    Complaints Fixes needed!

    Hey, If you can give me some specific examples I can take them to the development team. What log in problems do you experience? I assume by stats and code your talking about in analytic? this is a performance thing we need to work out if the page does not load quickly on your connection it...